Safety notices & recalls
Product recall notice
It has come to our attention that in a small percentage of the Proxelli Lexi straighteners, the heating element is malfunctioning, which could lead to overheating.
The following products are concerned:
Proxelli LEXI Natural Collection Straightener Champagne
Proxelli LEXI Natural Collection Straightener Rose Gold
Proxelli LEXI Natural Collection Straightener Aluminium
Proxelli LEXI Natural Collection Straightener Steel
As you know, we take the quality of the products we sell and the safety of our customers very seriously.
If you have purchased such product and are experiencing issues, you can return the product to your nearest Sally Beauty or Salon Services store in exchange for an equivalent straightener.
Find your nearest store here