Thank you for your patience
It is taking us longer to respond than normal as we’re experiencing a high number of queries. We will get back to you but it may be a little longer than usual. You can find the answers to our most frequently asked questions here. Please, read through these before sending us a query.
Please refrain from sending multiple messages as this will slow down how quickly we can respond.
Our opening hours are 9am to 5pm Monday to Friday. Our mailboxes are not monitored at weekends or public holidays so responses will take longer during these times.
Please note that our customer service team are still only able to work from home due to government advice, so please send queries via the contact form available below and they will get back to you as soon as possible.
If you wish to contact us by post, please use: