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Safety notices & recalls

Product recall notice

It has come to our attention that in a small percentage of the Proxelli Lexi straighteners, the heating element is malfunctioning, which could lead to overheating.

The following products are concerned:

Item Nr

548287

548288

548289

548290

Item Name

Proxelli LEXI Natural Collection Straightener Champagne

Proxelli LEXI Natural Collection Straightener Rose Gold

Proxelli LEXI Natural Collection Straightener Aluminium

Proxelli LEXI Natural Collection Straightener Steel

As you know, we take the quality of the products we sell and the safety of our customers very seriously.

If you have purchased such product and are experiencing issues, you can return the product to your nearest Sally Beauty or Salon Services store in exchange for an equivalent straightener.


Find your nearest store here