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Delivery

We are currently experiencing exceptionally high online demand as all of our stores are currently closed. Our warehouse team are working hard to get all orders out on time, however we are currently unable to guarantee that your order will be despatched on the day of order. The health and the safety of our warehouse team is our priority and we will be taking additional measures to ensure their safety. Our courier, DPD, is continually working on the safest way of delivering to you through these challenging times and we will no longer ask you to sign their handheld units and instead their drivers will sign it on your behalf

Delivery charges Republic of Ireland
Free delivery Standard delivery Furniture/ large items
Free delivery on orders over €75* For orders under €75 delivery will be charged at €7.50* For all REM products and items weighing over 30kg, delivery is €24**

If the order total at checkout is less than €75 after any discount is applied you will not qualify for free delivery.

*Free delivery excludes all REM items and items over 30kg. Individual delivery charges will be shown in your basket. Delivery times exclude weekends and Bank Holidays. Special order furniture/equipment delivery times may vary.

**This is a flat fee. You may purchase more than one REM and/or 30kg product as well as other products and the total delivery charge will be €24. Free delivery does not apply.

Delivery times

Orders placed before 4pm Orders placed after 4pm
Orders received by 4pm Monday to Friday (except Bank Holidays) will be dispatched the same day. All goods that we stock in our warehouse are dispatched from the UK mainland, so please allow 2-3 working days for delivery. Orders received after 4pm are dispatched the next working day. Orders placed after 4pm Friday will be dispatched on Monday (except Bank Holidays). Please allow 2-3 working days for delivery. Special order furniture/equipment delivery times may vary.
Promotional Events
Delivery on products purchased during specific promotional events (e.g. 25% off when you spend €30) may take longer; please allow up to 5 working days for us to dispatch your goods.

Delivery when purchasing furniture and smaller items in the same order

Items may arrive on separate days due to some stock being stored at our warehouse and other stock being sent directly from our suppliers. If this applies to you, this will be flagged at the checkout.

Kerb side delivery

For large items and/or orders you are advised to have assistance on hand as couriers will only deliver to premises kerb side and will not enter premises or deliver up or down stairs. If you require assisted delivery into premises or up or down stairs please contact us so we can make suitable arrangements. An excess delivery charge will apply for this service. You must ensure that any obstacles, such as doorways, are catered for.

For full Terms & Conditions click here.